CONSULTING
Our cross-border EC consultants
provide companionship support.
We are here to help you to increase your sales!
j-Grab provides a one-stop and consultative service
including shop opening, customer attraction, and operational support
to help you to success in cross border EC shop.
ADVANTAGE
j-Grab's strengths that make the consulting possible
j-Grab's consulting is the only solution to increase your cross-border EC sales by building and operating a main site for your business using the cross-border EC platform "Shopify" and "Magento", and also using overseas EC malls such as "eBay" and "Amazon" as a sub-site for shop opening, customer attraction, and operation.
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Professional
Our cross-border EC consultants are professionals with a wealth of experience and know-how gained from working with eBay, Yahoo!
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Best track record in the industry
Our greatest strength is the best track record and reliability in the cross-border EC industry, boasting more than 2,500 support records and more than 250 introduction records.
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One-stop service
We are a cross-border e-commerce company certified as an Information Processing Support Organization by the Ministry of Economy, Trade and Industry, and an IT Introductory Grants Accredited Business.
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Customer service
We will firmly support you with close follow-up through regular individual consultations and active problem-solving support.
ACCOMPANYING SUPPORT
j-Grab provides
3 types of Companionship Support
Our cross-border EC consultants will become your partner
and provide one-stop companionship support.
01
EC Store Opening Support
We will clarify the concept through thorough hearing and
propose the most suitable construction service.
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Implementation of Hearing session
We clarify the concept of cross-border EC services through in-depth interviews, including understanding the current situation and identifying issues, targeting, scenario design, goal setting, SWOT analysis, and product strategy,etc.
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Concept setting
The most important part of building a successful shop is to find out the strengths of your shop. We will work with you to find the strengths that make you confident that you are the best!
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Selection of site construction method
As for the selection of site construction methds, our cross-border EC consultants will propose the optimum construction service for your shop based on your concept and strengths.No more worrying about to choose Magento or Shopify.
02
Customers Attraction Support
With our unique cross-border EC-specific customer attraction measures,
we can help you to reach out to and send customers overseas to your EC site.
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eBay integration
The biggest reason why sales are not increasing is that customers are not coming. At j-Grab, we have a scheme that combines your own website (main site) with an eBay shop (branch shop). This will maximise the number of customers coming to your site.
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JAPAN CRAZE
j-Grab operates Japan Craze , Japan's largest word-of-mouth network, which attracts 1.8 million foreigners who like Japan, which we will share to our foreign followers of your products and send them to your EC shop.
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j-Coupon
J-Grab's cross-border EC coupon service,j-coupon.com , allows our clients to post and advertise coupons for products sold in their shops, thereby attracting more customers to their shops.
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Operational Support
Our cross-border EC consultants provide active support
to help you to realise customer success.
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Consulting
j-grab is available 24 hours a day, 365 days a year for enquiries and consultation. Our cross-border EC consultants will support all our customers until they achieve sales through cross-border EC.
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FAQ Room
We have a history of responses to the past enquiries, which is available for anyone to see. If you have a question, you can search for it and find the answer quickly and accurately.
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Follow Up
Our cross-border EC consultants will research and analyse the customer's shop, propose measures to solve problems, and actively follow up using online meetings to help the customer succeed (increase sales).
MEMBER
Cross-border EC consultants
j-Grab's cross-border EC consultants have been involved in domestic and overseas e-commerce businesses such as eBay and Yahoo! for over 20 years, and they are professionals who also manages cross-border EC malls and their own website.
It's okay even you have no products, no language skills, or no EC experience!
Do you want to start a cross-border EC business but have the uncertainty like
"I'm not good at English or Chinese ..."
"I have no experience with EC ..."
"I don't know what to sell...", etc.?
I'd like to try cross-border e-commerce, but it's tough if I don't speak English, right?
The truth is that all of us are not good at foreign languages!
I don't have much experience in domestic e-commerce, let alone overseas, so is it impossible to do cross-border EC?
You can succeed even without EC experience
I want to expand abroad, but I'm not sure what to sell...
Let's start by looking for the products to sell together!
WEB DESIGN
We also build cross-border EC sites.
Based on the overwhelming know-how and extensive experience of our cross-border EC consultants, j-Grab's unique website construction service will help you expand your business overseas and increase your sales.
CONTACT
If you have any questions, please feel free to contact us
If you wish to contact us by phone
Weekdays 10:00 - 20:00 (JST)
*Please contact us via the "Contact Us" form when it is outside of business hours.