One of challenges facing by Korg Inc. was to start the cross-border EC business from zero to sell their musical instrument applications and plug-ins on a global scale, thus Korg Inc. needs a technical partner to help them with their cross-border EC business. As they are considering selling instruments in the future, they were looking for a partner with whom they could work together in an agile way on improvements and development work.
In addition, as KORG already has a local EC site and they wanted to customise it as a cross-border EC site without creating a new one to centralize customer management and use their own infrastructure, they decided to use Magento, which has an extensive track record of use overseas, for digital distribution. Then, j-Grab built and customized the Magento for KORG.

Our Magento-savvy engineers provided technical support to KORG's engineers and they work together to successfully implement the introduction of the system by using Outh technology. We also provided appropriate advice on the infrastructure, understanding that AWS was being used.

As the result, it was a great success and KORG achieved unexpected high sales at the first month. The construction cost was less than half of the market price and KORG was able to implement the system in a short period of time without spending a lot of money. As for now, j-Grab are still providing technical support as a companionship operation.